Dustin often provides his patients who are having a hard time or do not have a lot of family involvement with stuffed animals. Several patients have called him "phenomenal" and "compassionate". He provides a great personal connection with both the patient and their family. One recent patient talked about having a hard night and was crying, Dustin brought her a beanie baby puppy for her to cuddle through the night. It made her feel more secure and exhibited exceptional care, empathy, and compassion when she needed it the most.