Dustin McClelland
November 2019
Dustin
Mcclelland
,
RN
Recovery
Kaiser Permanente South San Francisco Medical Center
South San Francisco
,
CA
United States

 

 

 

Dustin, you truly made a difference in taking care of our son in recovery. Showing caring, concern, compassion, our son was nervous about standing for the first time after knee surgery. You offered to help him without hesitation. You gave our son confidence that he could get out of bed.
Also, we appreciate how you explained his home care instructions being very explicit. We observed how you are pleasant, caring and professional. We are sure that you make a big difference in giving patients the confidence to follow their discharge instructions.
So, continue with being yourself! You shine!! And made a positive influence on our son.
Oh, also he appreciated you asking the doctor for 1 more pain pill to control the knee pain before being discharged home. Thank you. Remember you make a difference!