May 2022 Honoree
Emergency Department at Nemours Children's Hospital
Martin King, MSN, BN, RN, CPEN, CNML • Kelly Eberbach, DNP, MBA, RN, CPN, CPEN • Anthony Adkins, ASN, RN • TJ Weaver, BSN, RN, CPN • Marangelie Arc, BSN, RN • Kimberly Bogers, MSN, RN, CPN • Daniela Melendez, MSN, RN • Erin Bowen, MSN, RN • Cheryl De La Cruz, BSN, RN • David Dirsa, BSN, RN • Samantha Frost, BSN, RN • Candice Gallimore, MSN, RN • Morgan Gibson, BSN, RN, CPN • Ivette Gonzalez Tirado, MSN, RN • Claudia Hough, BSN, RN • Karen Johns, MBA, BSN, RN, CPN • Veronica Mazurek, BSN, RN, CPN • Dale Morrison, BSN, RN • Miriam Mustafa, BSN, RN • Margaret Nowicki, PHD, MSN, RN • Nancy Padilla, MSN, RN • Joseph Pearce, MSN, RN, CEN • Shannon Ramsey Rivera, MS, BSN, RN • Melissa Rodriguez, BSN, RN • Alexandra See, BSN, RN • Amanda Smith, BSN, RN, CPN • Eliany Torres Pon, BSN, RN, CPN • Lydia Wilcox Boettner, BSN, RN, CPEN • Sandra Williams, BSN, RN, CEN, CPN • Yessenia Garcia, ASN, RN • Miranda Shaw, BSN, RN • Cheyanne Harris-Moore, BSN, RN • Eva Young, BSN, RN • Daniel Iles, BSN, RN, CPN • Thomas Genes, ASN, RN, BSP • Ana Eersteling, BSN, RN • Jennifer Baumgardner, BSN, RN • Linsey Fischer, BSN, RN • Sheyen Abellar, BSN, RN • Iraida Roman Diaz, BSN, RN • Elis Melgar, ASN, RN • Nicole Lopez, ASN, RN • Katherine Moore, BSN, RN • Jennifer Tiburcio, BSN, RN • Maria Marin, BSN, RN • Cynthia Koleski, BSN, RN • Brittany Kollath, BSN, RN • Daniela Vasquez-Krohl, ASN, RN • Tiffany Conley, BSN, RN
Over the past year, the emergency department team at NCH Orlando has worked through many difficulties: waves of COVID surges, increased patient census, increased patient acuity, staff turnover, burnout, etc. It has been a year filled with stress, increased workload, decreased staffing, high acuity patients, and exhaustion. However, it has also been a year filled with morale-boosting activities, problem-solving, team-based education initiatives, and truly incredible teamwork. After a considerable amount of turnover, the emergency department team currently has a mixture of veteran and rookie team members. It has been inspiring to see the associates of different experience levels and backgrounds join together to support, teach, encourage, and help each other. Even in the face of high census numbers and decreased staffing, the team has come together too many times to count to figure out creative and efficient solutions to best care for patients and their families with the staff and resources available. Department leaders have stepped up to help with patient care, in addition to their many other non-clinical obligations. Clinical staff has consistently picked up overtime and/or stayed late to help keep patient assignments open and help ensure patients and families are cared for. When education gaps have been identified, members of the team have worked together to create team-based educational initiatives to efficiently fill those gaps. When associates were consistently not getting lunch breaks due to high census and decreased staffing, members of the team created a snack cove that is consistently stocked with snacks to help keep associates fed and nourished even on the craziest of days. The emergency department team has worked through some seriously rough times, and I am incredibly proud to be a part of such a strong, dedicated work family. I could not have gotten through this past year without them.
Thank you for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.
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