Emily Batenhorst, BSN, RN

When the neurosurgeon came in to discuss treatment, Emily sat in and then was able to help us understand what was said after the doctor left the room. This helped tremendously. She was also kind and always professional. She explained everything she did in layman's terms. She's very organized and when she says she'll do something, she follows through.

Note: This is Emily's 2nd DAISY Award!