Emily Cross
April 2025
Emily
Cross
,
RN
7 West
McLaren Greater Lansing
Lansing
,
MI
United States
She is the definition of compassionate care and the kind of nurse who leaves a lasting mark on everyone lucky enough to cross her path.
Emily has been a constant source of kindness, strength, and compassion throughout one of the hardest journeys of our lives. From the moment of my husband’s cancer diagnosis, through every hospital stay, treatment setback, and tough conversation, Emily has been right there beside us, not just as a nurse, but as a steady, supportive presence who truly cares.
Emily embodies everything you hope for in a nurse: her clinical skill and knowledge are second to none, and her professionalism is beyond reproach. She never misses a detail and always takes the time to explain things in a way that eases fear and builds trust. She works seamlessly with the rest of the healthcare team, advocating for my husband’s needs and making sure his care is thoughtful, personal, and aligned with the latest medical practices. What makes Emily truly exceptional is the heart she brings to her work. She has the rare gift of knowing when to show deep empathy, when to offer encouragement, and when to share a lighthearted moment that lifts the weight of the day — her sense of humor has been a welcome comfort more times than I can count.
One moment I’ll never forget is when Emily went out of her way to help us celebrate our son’s 3rd birthday during one of my husband’s long hospital stays. She pulled together a small, sweet birthday party in the unit so our little boy could feel some joy and normalcy, even while his dad was in a hospital bed. That act of kindness will stay with our family forever. Emily has made an immeasurable difference not just in my husband’s life, but in ours as a family. She is the definition of compassionate care and the kind of nurse who leaves a lasting mark on everyone lucky enough to cross her path.
Emily embodies everything you hope for in a nurse: her clinical skill and knowledge are second to none, and her professionalism is beyond reproach. She never misses a detail and always takes the time to explain things in a way that eases fear and builds trust. She works seamlessly with the rest of the healthcare team, advocating for my husband’s needs and making sure his care is thoughtful, personal, and aligned with the latest medical practices. What makes Emily truly exceptional is the heart she brings to her work. She has the rare gift of knowing when to show deep empathy, when to offer encouragement, and when to share a lighthearted moment that lifts the weight of the day — her sense of humor has been a welcome comfort more times than I can count.
One moment I’ll never forget is when Emily went out of her way to help us celebrate our son’s 3rd birthday during one of my husband’s long hospital stays. She pulled together a small, sweet birthday party in the unit so our little boy could feel some joy and normalcy, even while his dad was in a hospital bed. That act of kindness will stay with our family forever. Emily has made an immeasurable difference not just in my husband’s life, but in ours as a family. She is the definition of compassionate care and the kind of nurse who leaves a lasting mark on everyone lucky enough to cross her path.