March 2021 Honoree
Emily Printz, BSN, RN
I was on my way to work (at age 69 ½) and my throat was in so much pain. I stopped in at Grandview. I was admitted by a very quiet smile, and she knew I didn’t want to be in the hospital. She came, helped me undress, and took my vitals. Emily was quiet, and she was smiling. I thought she was just doing her job. She continued to help me with my personal stuff. Everything I asked her for, I got. I was admitted. I just laid back and I felt I didn’t have to worry about anything. When I got upstairs I didn’t have my shirt and keys. No one knew what happened to my personal items. I just said why would my items be taken out of the ER? I really became depressed. I laid in my room for about three hours. A pretty, smiling nurse finished her shift then picked up my bag and came to my room. She cared.
Thank you, Emily, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.
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