Dearest, sweet Emma, we know that you see hundreds of patients every week, so we completely understand if you don't remember us immediately. I was your patient on March 12. I was in the hospital because of voice and body tremors caused by a dystonic drug reaction to some of my anti-seizure meds. I couldn't stop twitching, and my speech was absolutely horrible. From the very moment you took over my care, you were an angel. We had driven all the way from San Angelo (about a four hour drive), just to receive care from your medical staff at UMCB, so you can well imagine how stressed/exhausted/anxious we were by the time we got to you all in Austin.

I had been, at that point, suffering from those damn disabling tremors for eleven days before we drove to Austin. We were four hours away from our family, but you just waltzed into my room and took over, treating us like you had known us for years! You'll never know how amazing and comforting that was to us. You were so busy that evening, but you never once denied answering our questions or explaining anything to us.

You truly have answered your life's calling as a nurse. You have such a soft and reassuring temperament about you, and you have an innate gift of being able to put everyone at ease. It's scary enough to be in a hospital not knowing what the hell is going on with your body, let me tell you. You, however, have a special way of calming the fears that your patients may be feeling. We will never be able to fully express our gratitude for your gentle nature and kindness you showed us while I was in your care.

All of my epilepsy specialists are in Austin, and I usually make the journey there every two-three months. We usually come and have my blood drawn at your ER a couple of days before my appointment. So, maybe we will be lucky enough to see you again.

May God's blessings continue to surround you and keep you from harm. Thank you once again for your excellent service.