“My 43-year-old brother came into the emergency department as a trauma from a dirt bike accident. Erik was my brother’s nurse for 11 hours. My brother had an open compound fracture of the right wrist and Traumatic Brain Injury (TBI). Erik made my brother's wife very comfortable and well-informed during the whole ordeal. Erik advocated for my brother to make sure that he got prompt care. He advocated that he be sent to a place that had a team of orthopedic specialists, so he could get a group approach to fix his complex fracture. Erik was welcoming to all the visitors and interacted well with everyone. He let multiple visitors back to see my brother to help relieve some of the stress from the family. He helped make the stressful situation calmer by keeping us informed and he continually evaluated my brother because of his TBI. I feel that he made the whole experience better for my brother and our family.”