Erwin R Mercado, BSN, RN, CGRN

A patient with a very complicated cancer diagnosis arrived at MD Anderson for a multitude of appointments and treatments. This patient was elderly and, unfortunately, did not have a great support system and was lost. Erwin had received a call from the GI Clinic stating a patient was at their desk, lost, and having tremendous pain at his G-Tube site. Erwin stopped what he was doing, went across campus to find the lost patient, obtained him a wheelchair, and transported him down to Endoscopy. He found a physician within the Endoscopy Center, explained the need for this patient to have his G-Tube assessed and changed, and truly be a strong patient advocate. Erwin assisted the physician with examining and exchanging the patient's G-Tube to enable them to receive nutrition and important medications that the patient was unable to consume due to a complication from their prior G-Tube. Once completed, Erwin provided detailed instructions and his number for the patient to reach out if he ever experiences any issues or has questions surrounding his enteral feeding. Erwin is a testament to really encapsulating every quality that is showcased through the DAISY Award and everything that nursing represents.