My mother spent the last week of her life on ward 5a and the care given by the ward was beyond imagination. Erwin was on night duty for many of the long nights I was with my mum. He was so incredibly kind, caring, and gentle. He was discreet yet ever present. He had a peaceful and calm aura which made me feel calm even though my heart was breaking. My family and I thank him from the bottom of our hearts for the amazing job he does.