During a time when I felt scared and exhausted, Nurse Esraa showed kindness beyond expectations. She cared for me as if I were part of her own family, offering reassurance and explaining every procedure with patience and clarity. Her presence eased my fears and made my experience feel safe and human.

Even in my most vulnerable moments, she stood by my side, giving me strength when I felt like giving up. Her gentle words and compassionate care brought comfort not only to me but also to my loved ones, who felt reassured knowing I was in such capable and caring hands.

I will forever be grateful to Nurse Esraa for turning a frightening experience into one filled with hope, dignity, and humanity.