Esraa Gharbeia, BSN, RN

Esraa talks to the patient in a very gentle and considerate manner. Nurses who care for patients with chronic illnesses, such as those undergoing dialysis sessions, require this. She is easing the pain that the patient is experiencing by the way she interacts with them. Even if the patient is not assigned to her, she is still answering calls from patients right away and providing them with the information they need.