The hospital pharmacy did not stock the medications I needed during my time in the hospital and it would take a few days to restock. During that time, I started to suffer from psychotic features and unrelieved pain. I was afraid and cried for days, then Ester appeared with ice and a warm blanket. She was calm and confident, wrapping me up and praising me softly. She never looked tired or rushed and she made every moment with me all about my comfort. When Ester was off for a few days I wondered if she were an angel God sent to me or a hallucination from psychosis. When she came back to work and I saw her name on the board, instantly my heart filled with joy. Ester, there are no words to describe how privileged you made me feel. Thank you!