She provides remarkable patient experience, she reinforces teaching for each patient. During office visits, patients may not always think of questions or may realize they have additional questions after their visit. The office RN will address each of these concerns individually and spend as much time as the patient needs to really feel their concerns are met. Many of our patients are experiencing pregnancy for the first time, and there is a lot of information available to them that may not always be accurate. Having an office nurse with many years of clinical experience in OB/GYN helps patients feel comfortable throughout their pregnancy and that they will receive accurate and current information regarding pregnancy and childbirth.

She provides extraordinary compassionate care, our nurse will often give patients her personal phone number when they are going through a difficult diagnosis (such as a newly diagnosed gestational diabetic) to be able to call with questions even during off hours, is one example. She honors the human spirit with dignity and respect and provides compassionate care for all patients, of all ages and stages of life. Gyn care extends to the lifetime of the woman, and the nurse understands that patients need compassionate care when going through all the stages of life. The experience of being a patient in our practice does not only extend to OB patients but to patients of all ages and stages of life. Felicia role models clinical excellence and teamwork. She will lead by example as far as clinical excellence is concerned and will model teamwork when needed by doing other jobs to help.