Our 82-year-old grandmother has been a patient here for over a week. Throughout the years, we have witnessed a change in healthcare. It takes a heart filled with love and patience to care for people, especially the elderly. Felisha stood out to me right away. She is very attentive, kind, patient, and thorough. She keeps me informed of the changes happening with my loved one. She follows her training while also exhibiting humanity and maintaining professionalism. Felisha provides comfort to our family while also prioritizing our grandmother’s care. I do not like leaving my grandmother for even a short period, but when Felisha is assigned to her care, I have a deeper level of comfort in stepping away. I think Felisha is excellent and the epitome of what a healthcare provider should be. I’m so glad she’s here! I felt reassured by Felisha’s attentiveness, and I knew that my grandmother was receiving top-notch care. Thank you!!