I always hope that Florence is nursing my patient. She shows so much love and care to the patient. She is meticulous in her work and always provides a detailed medical report for the patient. She always knows and understands all of the patients' conditions. She is very aware of any changes made by the therapists and new requests to carry out with the patient. It is an honor to know her and such a pleasure to work alongside her. She is my hero every day! She goes the extra mile, beyond the call of duty, to the point of purchasing a cell phone for a patient who could not communicate with his family due to circumstances. She is valuable