Francene (Franny) Ball
April 2023
Francene (Franny)
Ball
,
RN
8 East
McLaren Greater Lansing
Lansing
,
MI
United States
I feel that Franny did what was best for me as a patient.
Franny is an "Extraordinary Nurse.” Franny is friendly, energetic, personable, open, honest, and dedicated to her patients. Franny has an easy demeanor, is sensitive, listens, and makes me feel important. People come to a hospital when they are hurt/sick, need support, or help to get back on their feet. Franny provided that safe environment to ask for help when needed without judgment, would make me laugh and smile, and advocated for my needs. When I felt doctors weren’t communicating with me, I was frustrated. Franny didn’t try to pacify me, she said she would look into it, and afterward doctors came to my room to discuss things. I feel that Franny did what was best for me as a patient. I strongly nominate Franny for The DAISY Award. She is a great representation of McLaren and the service they provide!