Frances Ramirez

Frances Ramirez, BSN, RN

CVICU
Banner Heart Hospital
Mesa, Arizona
United States
Fran is an angel who suddenly appeared and immediately went to work explaining to us rules and procedure.

Fran makes sure that I am comfortable at all times through the night and is always on time with my medication. Fran has class and integrity and she has a genuine care for her patients. She is a very good nurse with a smile as big as the 2017 eclipse!

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Fran is an angel who suddenly appeared and immediately went to work explaining to us rules and procedures, what to expect and setting all of us at ease. Fran knew just what to say and do for us as well as our dad. She gave me the number to call to get in touch with her and assured us she would take good care of our dad.

We had been home less than an hour when the phone rang, it was Fran. Calmly she explained that dad had a stroke and caringly gave us the options. She got the Doctor to speak with us and again she explained our options and the best- and worst-case scenario. Fran went above and beyond to give our dad the most excellent care possible. Fran was always calm and could communicate and comfort us all at the same time! Thank you, Fran!