July 2022
George
Norman
,
RN
Medical-Surgical ICU
OSF Heart of Mary Medical Center
Urbana
,
IL
United States

 

 

 

He spoke directly and passionately about care and possible next steps.
My brother-in-law has been on the unit for 12 days when I am writing this. We have experienced multiple different nurses throughout this journey. Today, we met George and I finally met a nurse who saw a human in that bed. George interacted with J and the family. He talked sports, careers, and the ups and downs of life. He spoke directly and passionately about care and possible next steps. When George spoke with J's brothers and myself, he spoke as if he had been his nurse since admission. He explained labs, disease processes, and risk factors; and did it in common language. He spoke about concerns of J's mental health and coping, spoke of interaction about physical strength rebuilding, and supported J in times of admitting he made poor life choices. J was a human being to George; not kidney failure, not rhabdo, and not an alcoholic. As I watched George interact it gave me hope in bedside nurses. George didn’t know, but I too am a nurse. So for the first time since J was in the hospital, I took a moment to relax and not overanalyze all the puzzle pieces that we are given. I got to be a sister-in-law. George, I hope you never lose your kindness, passion, and empathy. Thank you and God Bless You.

Note: This is George's 2nd DAISY Award!