Geri Montilla
May 2021
Geri
Montilla
,
MHA, BSN, RN
Orange County Primary Care Services
Kaiser Permanente Orange County Ambulatory Care
Anaheim
,
CA
United States
In building the testing site from the ground up, Geri worked on developing the workflows for our clinical team to ensure we had a calm, caring, and communicative environment for our patients, staff, and physicians.
As a leader of multidisciplinary teams, Geri Montilla, RN, has led the work to support our year of nursing reimagination in a world affected by COVID-19. Her work has supported the lives of thousands of our members.
Geri partnered with a multi-disciplinary workgroup to develop and launch Orange Counties COVID-19 Testing Site at the Anaheim Campus is late February/early March 2020.
In building the testing site from the ground up, Geri worked on developing the workflows for our clinical team to ensure we had a calm, caring, and communicative environment for our patients, staff, and physicians working in this new Am Care Space. All KP stakeholders and our patients had a high anxiety level with the unknown of COVID-19 and Geri and the team she supported worked through that space and created a model that met the needs of members for COVID-19 testing and also the needs of our team to ensure workflows that ensured high-level clinical care experiences and also a safe space for our Am Care Team.
Geri leads our Nurses Clinic Operations oversight in Orange County and the team worked interdependently through the late Spring and early Summer to ensure care delivery was not impacted, when Orange County closed 10 Medical Office Buildings, as our response to COVID-19 challenges. Geri worked with our team to ensure we landed complex Nurses Clinic visits at open Medical Office Buildings and worked with our Primary Care team to reallocate resources and staff to keep the patients' care plan in place. Geri’s work in this space helped our Orange County teamwork through an unprecedented time for our team and helped to ensure we deliver on the KP Promise to our patients, staff, and physicians.
Geri partnered with a multi-disciplinary workgroup to develop and launch Orange Counties COVID-19 Testing Site at the Anaheim Campus is late February/early March 2020.
In building the testing site from the ground up, Geri worked on developing the workflows for our clinical team to ensure we had a calm, caring, and communicative environment for our patients, staff, and physicians working in this new Am Care Space. All KP stakeholders and our patients had a high anxiety level with the unknown of COVID-19 and Geri and the team she supported worked through that space and created a model that met the needs of members for COVID-19 testing and also the needs of our team to ensure workflows that ensured high-level clinical care experiences and also a safe space for our Am Care Team.
Geri leads our Nurses Clinic Operations oversight in Orange County and the team worked interdependently through the late Spring and early Summer to ensure care delivery was not impacted, when Orange County closed 10 Medical Office Buildings, as our response to COVID-19 challenges. Geri worked with our team to ensure we landed complex Nurses Clinic visits at open Medical Office Buildings and worked with our Primary Care team to reallocate resources and staff to keep the patients' care plan in place. Geri’s work in this space helped our Orange County teamwork through an unprecedented time for our team and helped to ensure we deliver on the KP Promise to our patients, staff, and physicians.