Gloria Taylor, BSN, RN

Gloria Taylor from the start made me feel better about the draw for blood. Instead of being poked every time, she could draw it through the IV. I am terrified of needles. I don’t like when my anxiety kicks in and I scream in pain (I have deep rolling veins and inform them that an ultrasound is the only way to poke me). I know she was busy with other patients, but she always was very kind to me and checked on me to see if I needed anything. This meant a lot to me as I live alone, and I dealt with my last four heart attacks on my own. I have no living family or friends and I have mental health problems. I see a therapist, but she can’t fill in as a support system. I’m a veteran, who served in Iraq for three years. When I got out, I lost my mom and my 16-year-old sister to cancer, thus leaving me alone. I wish I had some support and Gloria’s kindness meant a lot to me.