Gray was my RN for 3 of the five nights I was hospitalized. He was always very prompt with any help that I may have needed. He always popped in just to make sure I didn’t need anything every hour. He was always nice, caring, and efficient in care. The thing that won me over was something he didn’t even know I heard. He took time to introduce himself to one of the housekeepers whom he hadn’t met yet. His warmth to everyone around him makes him a great asset to HK Hospital.