To begin, I want to state all your staff provided excellent and professional care to my husband during his stay in ICU, but one nurse, in particular, stood out from the group. His name is Greg Dugan. Not only did he provide excellent care but Greg also provided emotional support to S. There was no task he would not do for S from shaving him when asked to all his hygiene needs. There were a few days when S became very confused due to medications and the ICU environment itself, which we were told to expect. Greg could bring S back to reality simply by discussing music, favorite bands, cars (which is a favorite hobby of S's) and local restaurants. He just took the extra time and care to do this for him whenever he would drift away. We appreciated this beyond words. It made S's recovery so much easier and smoother. The psychological support was as important as the physical support. He was outstanding. Greg even stopped in to encourage S once he was moved to his next recovery room!