I am writing to express our profound gratitude for the outstanding care our mother has received at your hospital over the past two years during her cardiac treatments. In addition, we would like to formally nominate Greta for the DAISY Award, as she embodies everything this recognition stands for—compassion, excellence, and extraordinary nursing care.

As we all know, anything related to the heart is deeply frightening, bringing immense anxiety not only for the patient but for their entire family. When we first arrived, we believed my mom would undergo a routine stent procedure, only to be blindsided by the news that she needed emergency open-heart surgery that very day. The fear and uncertainty were overwhelming, and in that moment of crisis, we were incredibly fortunate to be under the care of an exceptional team led by Greta.

Greta and her team provided more than just medical expertise—they delivered care that was equal parts skill, professionalism, and deep humanity. The emotional rollercoaster of those days was intense, and we leaned on the nursing staff for guidance, reassurance, and understanding. Greta stood out—not just for her vast clinical knowledge but for her remarkable ability to balance directness with warmth, intelligence with empathy, and decisiveness with kindness.

More recently, when my mother underwent cardiac surgery to repair a leaky valve, Greta once again played a critical role in leading her care. Having her as a familiar and trusted presence made an immeasurable difference. With the same grace, confidence, and unwavering support, Greta guided us through yet another difficult journey, ensuring that my mother received the best possible care while keeping our family informed and reassured every step of the way.

My sister and I, in our desperation to understand every detail of what was happening to our mother, were vocal—perhaps even aggressive at times—in demanding information. Greta met our concerns with grace, patience, and strength, offering clear communication and an impressive ability to keep us both informed and reassured without ever losing her composure.

Beyond the surgery itself, my mother had to face both the physical challenge of recovery and the emotional weight of confronting her own mortality. As someone who has spent a lifetime providing and overseeing care, my mother holds exceptionally high standards for what constitutes quality healthcare. And in Greta and her team, she found exactly that—care that exemplifies excellence, compassion, and true dedication to patient well-being.

Because of Greta’s remarkable care, our mother’s journey—though terrifying—was made easier, and as a family, we felt deeply supported. We firmly believe that her extraordinary dedication deserves to be recognized, and we wholeheartedly nominate Greta for the DAISY Award