My husband was taken to the ER then transferred to 6W under Gretchen's care. I spoke with her at 11 pm and she explained everything and said to call if I had questions. The next morning, she called me because my husband wanted her to tell me something and she gave me a detailed update of his night! She was the kindest, most caring, and respectful nurse I have ever encountered! My husband has been hospitalized many times and Gretchen took such interest in him.