October 2024 Honoree

Gwen Kay, BSN, RN

  • Emergency Department
  • William S. Middleton Memorial Veterans Hospital
  • Madison
    ,
    WI
    ,
    United States
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RN Kay made a very unpleasant situation into an enjoyable stay. I did not want to come in, and did not want to stay after I got here. RN Kay was so kind, professional, and over-the-top helpful that I decided to stay and get a procedure I really needed done. If it weren’t for her,who I’d have left. It’s people like her that make Veterans feel like they served for something important. All my thanks and gratitude.

Thank you, Gwen, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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