Hafsah provided care for my mother and took the time to clarify an order from the neurologist that seemed questionable, ensuring my mother was comfortable with starting a new medication. What was remarkable about this is that during the neurology consult, our family had asked the doctor to hold off on beginning any treatment plan until consulting with my mother’s current neurologist, who has been following her case for four years and monitoring her neurological concerns closely.

After learning this, Hafsah reached out to the hospitalist to consult with us and make sure everything was being done appropriately to address my mother’s condition while preventing the reintroduction of a medication that had been previously prescribed and discontinued two years ago.

It was incredibly reassuring as a family member to witness a nurse being so proactive and curious, prioritizing patient comfort, providing thorough education to both the patient and family, and advocating so effectively with the physicians. Hafsah’s actions exemplified exceptional care, attention to detail, and genuine compassion.