Dear Hannah,

Words cannot express how grateful my family and I are to you for your kindness and compassion given to my granddaughter and our family in our time of need. You helped our family through a most difficult time, and we really appreciate all that you did for us. We noticed your loving spirit, we noticed your kind dedication, and the courage and energy it took for you to attend to L's needs. We noticed and wanted you to know just how special and remarkable we think you are. You have a wonderful gift to reach out to others and we are fortunate to be one of the people you have touched. A special thanks for being there day and night for my daughter. You helped her to make a difficult decision to let L go. Thank you for flying to Las Vegas to be with my daughter and family at The Celebration of Life Ceremony for L. We may forget the words you've said, we may forget what you did, BUT THE FAMILY WILL NEVER FORGET HOW YOU MADE US FEEL. With love and appreciation. Thank you.