Hannah's exceptional care prompted one patient to submit a letter of gratitude in response to the compassion that was present in every interaction he had with her. Among the qualities that stood out were Hannah's bedside manner, attention to detail and willingness to listen.
"Thank you so much for taking care of me during my recent stay after knee surgery. I have no doubt that my rapid recovery was due in part because of your nursing skills, demeanor and pleasant disposition. Nursing skills are taught in school, but bedside manner is learned from within. While I'm truly glad Dr. J was able to get my knee repaired and get me home, I am really going to miss our conversations and joking around. I like bringing laughter to others, especially to people like you who often see the sad, pain-filled side of people. Again, thank you for being my nurse, taking care of me, and for making me well again."