Hannah Nelson provided exceptional care for my daughter in the ED Triage. My daughter had a respiratory infection with reactive airway symptoms. She was wheezing and in respiratory distress with fast breathing and oxygen saturation of about 92%. Hannah was the triage RN and pulled us into the triage room to assess my daughter. I was impressed with Hannah’s calm demeanor and her ability to connect with my daughter. My daughter trusted Hannah quickly. Hannah was efficient when gathering information and helping to communicate with the ED medical team to complete necessary tests and treat her wheezing. The ED was full and we had to stay out in the lobby as Hannah had to continue triaging other patients. Hannah continued to check on my daughter in the lobby, and Hannah made sure she was ok and frequently checked on her, providing a blanket since it was late in the night. Hannah collected the nasal pharyngeal test with competence and my daughter was tolerant as it was done quickly without much discomfort. I was so amazed by her caring and ability to connect and communicate with my daughter. My daughter was in pain, stressed and exhausted from the sickness and Hannah made her feel comfortable, while getting her the treatments for her condition. She felt better after the treatments and we were able to go home with medications that helped her through the night. Thank you, Hannah! I am so happy to have excellent pediatric nursing care right in our local ED!!