Ricky was nominated for his compassion, attentiveness, and emotional support provided to a worried family member in the ED.
"Ricky and I were probably acquainted for no more than an hour, but his lasting impression made such a difference in my life," the patient's daughter wrote. Ricky's calm demeanor and kindness helped the woman remain positive in a stressful situation.
"He supported me in a way that carried me through the next few trying days. I am forever grateful and will not forget him." Through his care, Ricky proved that the actions of one individual can make all the difference in someone's outlook on life.