As a patient in the surgical ward, everyone was nice and friendly. Harriet went above and beyond in so many ways. As a clinician, her compassion, knowledge, and patience were amazing. I had my first bowel surgery and had so many questions since I was scared to death. Harriet answered each question knowledgeably and with patience. She never hesitated in going to help other patients and staff. Finally, a big example of Harriet's dedication and compassion was staying over to make sure I had my IV inserted properly. Harriet is a mother figure to me. I would choose this nurse as my RN above all others.