Heather is a very hard-working, caring, compassionate nurse. She had an elderly care and comfort patient. Heather was so attentive to her all night, as she is to all her patients. Heather turned her every 2 hours. Did mouth care, back rubs. The family left her for the night in Heather's capable hands. They left their mom. Heather was on top of her comfort all night. Then, at 4 am, the patient took a quick turn for the worse. Heather medicated her, and the patient had rapid breathing. Heather stayed with the patient as she knew the patient would die before the family could get here. Heather sat with her, holding her hand, stroking her hand, talking, reassuring her until she passed. Thank the Good lord was right on the mark regarding her quick change in condition. How great she was with the patient. Heather called the family and was so compassionate.

Heather is super with her patients. She listens, has great assessment skills, and she truly cares about each patient. She looks at the whole picture so she can provide the best nursing care she possibly can. She does every patient, every interaction, every time. She exemplifies exactly what the DAISY Award is about.