Heather Nave
May 2024
Heather
Nave
,
RN
5W
Methodist Medical Center
Oak Ridge
,
TN
United States

 

 

 

Our Grandfather is currently in hospice care. All the Nurses and staff have been so good to him and all of us, but Heather Nave went above and beyond to keep our Grandfather comfortable and to support his wife of 69 years, who is struggling so much with losing him. Our Grandmother said she would like nothing more than to be able to have a bed next to her husband's - to be able to lay with him one last time. Even though the room isn't big, and this is an unusual request, Heather went out of her way to make it happen. She somehow tracked down an extra bed, rearranged the room, and made it up for our Grandmother to be a close to her husband as possible. Exhausted by the grief, it meant so much to her to be able to take a nap next to him. Our Grandmother struggles to hear even with her hearing aids, and Heather was so empathetic and understanding about her frustration, making a point to talk directly to her and to speak loudly each time she came in the room. Heather connected with our Grandmother about losing her own dad recently through hospice, and they cried together. It was the most beautiful example of compassionate Nursing I have ever seen. Thank you so much, Heather. What you did for our Grandmother meant so much to her. Our whole family appreciates you more than you could ever know.