Heather connected with me on a personal level while incorporating her own life experiences that related to me as the patient. She gave me devotional care, and preserved my dignity with loving care. Through sympathy, empathy, and compassion, Healther made me feel like she really cares. I received the best nursing care possible. Nurses are a vital link to good patient outcomes and Heather is a credit to the Nursing Profession. She is an example to be followed.