July 2017 Honoree

heather russell, RN

  • Women & Infants
  • Pen Bay Medical Center
  • Rockport
    ,
    ME
    ,
    United States
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I was going through my first labor experience. While feeling the sensations and contractions, I started to experience severe PTSD flashbacks and panic attacks. Heather talked to me through the whole experience, trying to build me up emotionally. When I decided to have a c-section, she was there the whole time talking to me and reassuring me. She was an angel to me and made an extremely hard experience better…good enough that I retained good memories of my baby and of an amazing nurse who joked and tried to ease my mental and emotional pain. She is an amazing woman and I feel blessed that she worked while I was dealing with some awful emotions.

Thank you, Heather, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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