Helen Wilson works in the Surgical Services department, caring for patients as they come for care. She was a constant of fairness, greets and meets every patient. She was empathetic, accommodating and anticipated our every need. She made us feel relaxed and safe. She said she was there for us. We felt we could trust her.

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I was afraid, but Helen Wilson comforted me and reassured me that everything would be all right. In the hustle of the OR, Helen lends a comforting presence and a reassuring voice, turning apprehension into relief for patients.

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Helen Wilson is the epitome of heartfelt care. Trust transforms the patient experience, and she's thoughtfully setting this standard. A reassuring presence, a comforting whisper — Helen reminds us all that even the smallest acts of compassion make the biggest difference.