Words I would use to describe Hope. 
Caring
Professional 
Knowledgeable
Personable
Efficient
Did I list Caring? Well, it needs to be said again. When you are being taken care of by her, she gives you all the attention. She explains any concerns you have; if she doesn't have an answer for you, she will look into it and get back to you or direct you to the right person who can help you. You never feel rushed, no matter how busy she is. She is considerate of your time and makes a personal connection with her patients. You feel her compassion for people, and you know she genuinely cares. She is very respectful to her patients and also to any staff member working with her. She makes her work environment a pleasant place to be.