Hyacinth Charles
May 2024
Hyacinth
Charles
,
BSN, MSA
Ambulatory Care
NYC Health + Hospitals - Kings County
Brooklyn
,
NY
United States

 

 

 

As I continue on my nursing journey, Ms. Charles’s mentorship and invaluable insights will continue to be key in my foundational framework of professional development.
Ms. Hyacinth Charles possesses all the qualities of a great and extraordinary Director of Nursing. As the director of Ambulatory Care, she is brilliant, innovative, confident, honest, and compassionate. Not only does she supervise the care of our patients, but she also cares about her staff, especially her nurses. When I was on medical leave for more than two years, she constantly checked up on me. There was a time when I became hopeless, as my only option was to retire on disability. Despite those challenges, Ms. Charles was extremely supportive and motivated me not to give up. She was there for me every step of the way. Here I am today, back to work as a Head Nurse at Sickle Cell Practice, and I am extremely grateful for her unwavering support.

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It is with great pleasure that I nominate Ms. Hyacinth Charles for the DAISY Nurse Leader Award. Ms. Charles embodies the multifaceted role of a nurse leader in today's healthcare landscape. Ms. Charles is instrumental not only in managing operational aspects but also in inspiring and guiding her colleagues toward excellence. Even with a demanding schedule, Ms. Charles fosters an environment where staff feel encouraged to approach her, dedicating time to actively listen and collaboratively devise action plans to tackle any issues that arise. This approach plays a pivotal role in promoting a positive work environment for both staff and patients to thrive. I believe her ability to motivate, lead by example, advocate for her staff, and cultivate a culture of respect and professionalism that contributes significantly to the overall success of our healthcare organization. Ms. Charles's leadership approach promotes professional growth through various avenues, such as encouraging staff participation in shared governance. Through this platform, I've gained insights into ownership, accountability, empowerment, and innovation for effecting change, as well as skills in team building, leadership, and understanding the levels of autonomy nurses possess in our practice. As I continue on my nursing journey, Ms. Charles’s mentorship and invaluable insights will continue to be key in my foundational framework of professional development.

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I want to thank Ms. Charles for the support she gave me. After all you have done, now it's my time to offer my gratitude to you as a wonderful leader.