June 2024
Irene
Mendez
,
RN, BSN
Neuroscience ICU
Rush University Medical Center
Chicago
,
IL
United States
What truly set Irene apart was her ability to connect with us on a personal level.
It is with great admiration and gratitude that I nominate Nurse Irene for the DAISY Award. During a critical time in our lives, Irene demonstrated exceptional professionalism and compassion while caring for my wife in the intensive care unit.
Irene's expertise was evident in every aspect of her work. She meticulously explained the medical procedures and medications administered to my wife, ensuring that we, her family, fully understood each step. Her patience was remarkable, as she would explain things multiple times without hesitation, making sure we were comfortable and informed.
What truly set Irene apart was her ability to connect with us on a personal level. She shared her own experiences with her father's medical journey, which resonated deeply with us. This personal touch brought a sense of comfort and understanding that only someone who has walked a similar path could provide.
Moreover, Irene's bilingual abilities were invaluable. As my English is not fluent, her proficiency in Spanish bridged the communication gap, allowing for clear and effective conversations. This not only helped in understanding the medical care but also in building a trusting relationship.
Irene's knowledge and compassionate care extended beyond professional duties; she was a pillar of support for my wife and our family. Her presence brought a sense of calm to the storm of emotions we were experiencing, and for that, we are eternally thankful.
In recognition of her outstanding service and the profound impact she has had on our family, I wholeheartedly nominate Nurse Irene for this prestigious award.
Irene's expertise was evident in every aspect of her work. She meticulously explained the medical procedures and medications administered to my wife, ensuring that we, her family, fully understood each step. Her patience was remarkable, as she would explain things multiple times without hesitation, making sure we were comfortable and informed.
What truly set Irene apart was her ability to connect with us on a personal level. She shared her own experiences with her father's medical journey, which resonated deeply with us. This personal touch brought a sense of comfort and understanding that only someone who has walked a similar path could provide.
Moreover, Irene's bilingual abilities were invaluable. As my English is not fluent, her proficiency in Spanish bridged the communication gap, allowing for clear and effective conversations. This not only helped in understanding the medical care but also in building a trusting relationship.
Irene's knowledge and compassionate care extended beyond professional duties; she was a pillar of support for my wife and our family. Her presence brought a sense of calm to the storm of emotions we were experiencing, and for that, we are eternally thankful.
In recognition of her outstanding service and the profound impact she has had on our family, I wholeheartedly nominate Nurse Irene for this prestigious award.