I met Jaime on my first round of multiple surgeries. She definitely stood out on the team as personable, patient, and professional. During my second visit recently, Jaime was right there by my side again checking on me. I had a STAT situation in which I was scared out of my mind and there was Jaime right by my side holding my hand and convincing me everything was going to be all right as I was taken back into the OR unexpectedly. She made my stay both times more comforting and bearable in a position nobody wants to be in. Jaime even came to the ICU to see how I was before I got discharged. She goes above and beyond the normal duties of her position.