Ms. Janie consistently displays a loving and nurturing presence in the workplace. Her genuine care extends not only to her patients but also to her colleagues. She is understanding, approachable, and always willing to share her knowledge with others. She actively participates in performance improvement initiatives and is a true team player. One particular incident truly showcased her exceptional character and leadership. A patient in the ER became irate, and the family members were visibly upset and concerned. The situation quickly escalated, creating a tense and chaotic environment. Without hesitation, Ms. Janie took the initiative to go out to the parking lot to speak with the family. She calmly communicated with them, de-escalated the situation, and even persuaded some to leave the premises for their safety and the safety of others. Her actions in that moment were a perfect example of compassion, leadership, and professionalism. She turned what could have been a serious incident into a moment of peace and understanding, prioritizing the safety and emotional needs of everyone involved. Ms. Janie is a shining example of what it means to be a DAISY Nurse