I came to the ward on Friday and Janine was the nurse there helping him. I had a catheter fitted following complications with my hysterectomy surgery. I got very upset about the catheter and ongoing treatment etc. Janine was amazingly supportive and understanding, she made sure I had all I needed and took the time to listen to me and express my concerns and worries. Janine gave me her number which I needed the next day, I went in to see her the following day and she sorted the next issue with the catheter, she made sure she spoke to the consultant and told me what he had said. Janine made sure I had the medication I needed and that the overnight urologist knew what was happening in case I needed to be admitted. I’m now waiting on surgery and I sincerely hope Janine will be on duty when I come in for this. Janine is very kind, compassionate, caring, experienced, and knowledgeable.