Jay Zassoda was nominated by three patients with 5 STAR comments from 2 additional patients!
Patient Stoddard’s family: “Jay gave our family a total sense of trust and reassurance. All patients should experience Jay’s love and attitude. She took additional time to line up discharge and home PT. She was caring, concerned and professional with genuine friendliness. Was knowledgeable regarding all concerns and questions.”
Wife of Patient Amick: “Jay knew just how to talk to my husband to get him to do what was needed. She was always there when he called—just all around good. Her care was the best. She treats you like she cares. I was there full time with my husband so I observed her caring. Your hospital is all around the best!”
Patient Keegan: “Jay takes time to listen, explain, make phone calls and encourages with a positive attitude. I trust her experience and expertise. She is kind, fun, uncomplaining, efficient and cheerful. St. Vincent’s should be proud to have her as an employee.”
Patient Oakes: “ Jay has waited on me with every concern that I had with a sincere passion of concern, going the extra mile explaining a lot about the medicine she is giving me. She is a professional, top notch! A pleasure to be my nurse.”
Patient Wilson: “I love her military manner of handling her patients; very straight forward and to the point. I felt well cared for over the weekend with her care. Thanks for all you do!”