December 2011 Honoree
jeanette souza, RN
From a patient
(This is condensed from a long letter detailing the patient’s experience at another facility before he was transferred to TMMC ED with an emergency heart condition.)
Jeanette Souza was the first person I saw (at TMMC) and from that time on she never left me. She was doing her job; no more than that. I knew I was going to die; but, no, Jeanette said “No, you are here at one of the best hospitals in Torrance.” So between Nurse Jeanette and EMT and many more, they saved me. I stayed for 6-7 hours and Jeanette was never out of sight. I was so depressed, I wanted to die. Thank you so much. I recently stopped in to see her and I lucked out. She was on call. I said “Hello, Thank you” and I cried. It took me a while to leave my parking spot.
Jeanette is so special to me, I cannot say enough. Bless her, all the others and thank you “Torrance” for being there for me.
(This is condensed from a long letter detailing the patient’s experience at another facility before he was transferred to TMMC ED with an emergency heart condition.)
Jeanette Souza was the first person I saw (at TMMC) and from that time on she never left me. She was doing her job; no more than that. I knew I was going to die; but, no, Jeanette said “No, you are here at one of the best hospitals in Torrance.” So between Nurse Jeanette and EMT and many more, they saved me. I stayed for 6-7 hours and Jeanette was never out of sight. I was so depressed, I wanted to die. Thank you so much. I recently stopped in to see her and I lucked out. She was on call. I said “Hello, Thank you” and I cried. It took me a while to leave my parking spot.
Jeanette is so special to me, I cannot say enough. Bless her, all the others and thank you “Torrance” for being there for me.
Thank you, Jeanette, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.
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