February 2025 Honoree

Jeannie Bailey, RN

  • Outpatient Infusion Clinic
  • Battle Creek VA Medical Center
  • Battle Creek
    ,
    MI
    ,
    United States
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A Veteran came to the unit for her monthly treatment. Upon entering, she became tearful and depressed. Jeannie consoled her and took her into a room where she spent the next 90-120 minutes. She ascertained that the Veteran was currently homeless and living in her car.

Jeannie coordinated with a social worker for homeless Veterans in order to set up a meeting the same afternoon, so that she could get housing. Jeannie completed the Veteran's treatment, took the Veteran to make sure she was able to get a warm meal for lunch and brought her back to the unit until her meeting.

During this time, she brought the Veteran a warm blanket and pillow because she was still cold from being in her car in the winter temperatures. After the Veteran had a small nap, Jeannie walked down to the social worker in building seven in order to make sure that she was taken care of properly.

Thank you, Jeannie, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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