Jenifer Hinton
January 2023
Jenifer
Hinton
,
RN
Emergency
Nebraska Methodist Hospital and Methodist Women's Hospital
Omaha
,
NE
United States
The patient only calmed down when Jen was talking to her. When Jen would step away for a second, the patient would specifically ask for Jen and that just shows how much trust she had in her.
All I have to say is wow. I've had interactions with Jen, but never really watched her be a nurse or do her job. The previous interactions have always been positive, and she has always been helpful, but last night, who she was as a person really showed and I am so glad I was able to witness it because it was inspiring and something that should be recognized.
There was a younger female patient who came in the ED who had fallen and was just overall hysterical. The doctor ordered lots of x-rays and so when they called and said this patient was ready, I went to get her. Both Jen Hinton and another nurse offered to come with this patient, and we definitely needed the help as she was screaming nonstop since she got here. Super thankful for them both as we have only two techs in the evening and so it was so nice of them to leave their department for the sake of giving this patient good patient care.
What was special about this interaction was that you could tell how much Jen cared about this patient. We had multiple exams and with the patient's screaming and hyperventilating it was hard to get this patient to calm down. Jen was the trick. She was so compassionate and gentle when talking to her. It showed me why Jen is a nurse; it definitely seems like her calling. The patient only calmed down when Jen was talking to her. When Jen would step away for a second, the patient would specifically ask for Jen and that just shows how much trust she had in her.
Being an employee and witnessing this made me even more grateful to work at Methodist. You see people's true colors in difficult situations and Jen deserves to be recognized for how calm, compassionate, loving, and gentle she was with this patient. I know sometimes in tough situations it is easy to get frustrated, especially if we are busy, but not one part of me felt that Jen was frustrated or annoyed. I am just grateful to have such amazing people to work aside and thankful for the opportunity to get to brag about how exceptional the people I work with are. I have a lot of people I know I could count on in the ED to be my nurse, but I know hands down if Jen Hinton was my nurse, my care would be top-notch. The ED is very lucky to have her.
There was a younger female patient who came in the ED who had fallen and was just overall hysterical. The doctor ordered lots of x-rays and so when they called and said this patient was ready, I went to get her. Both Jen Hinton and another nurse offered to come with this patient, and we definitely needed the help as she was screaming nonstop since she got here. Super thankful for them both as we have only two techs in the evening and so it was so nice of them to leave their department for the sake of giving this patient good patient care.
What was special about this interaction was that you could tell how much Jen cared about this patient. We had multiple exams and with the patient's screaming and hyperventilating it was hard to get this patient to calm down. Jen was the trick. She was so compassionate and gentle when talking to her. It showed me why Jen is a nurse; it definitely seems like her calling. The patient only calmed down when Jen was talking to her. When Jen would step away for a second, the patient would specifically ask for Jen and that just shows how much trust she had in her.
Being an employee and witnessing this made me even more grateful to work at Methodist. You see people's true colors in difficult situations and Jen deserves to be recognized for how calm, compassionate, loving, and gentle she was with this patient. I know sometimes in tough situations it is easy to get frustrated, especially if we are busy, but not one part of me felt that Jen was frustrated or annoyed. I am just grateful to have such amazing people to work aside and thankful for the opportunity to get to brag about how exceptional the people I work with are. I have a lot of people I know I could count on in the ED to be my nurse, but I know hands down if Jen Hinton was my nurse, my care would be top-notch. The ED is very lucky to have her.