Jenna and I worked as a team through a difficult delivery. She continued to encourage the patient and encouraged her to stay positive. Jenna was quick to notice once the patient got discouraged and uncomfortable. It was the patient's first baby and Jenna did everything she could to reassure her she was in good hands! With it being so chaotic at times, it is easy as a PCT to also be discouraged to want to pursue an RN degree in the future. Jenna is also encouraging me to pursue my goals and keep reaching for success. Jenna is always willing to pick up shifts and come in to help when things get crazy.