I wanted to recognize Jennifer Ramos for her excellent nursing care. In May 2022, my husband took our 1 year old daughter E to the NBED. In the month prior to this visit, E had been to the ED four times and was hospitalized at Children's Hospital Oakland. We encountered countless nurses from all these visits but Jennifer really stood out from the rest.

E required supplemental oxygen and was not eating or drinking; during her previous hospitalization she required high-flow oxygen and IV hydration for several days. For the past few days prior to this ER visit, she would only accept orange Gatorade from her favorite sippy cup. She would not drink water, Pedialyte, or even her milk, and my husband, unfortunately, forgot her sippy cup at home. It would have been easy for Jennifer to request IV fluids from the doctor or to just disregard this entirely, but she went out of her way to find a way for E to get some oral fluids. It was 4 o’clock in the morning but she searched the hospital for some orange Gatorade and ended up purchasing some for E with her own money. At this point she could have simply handed the bottle of Gatorade to my husband, but she took the time to find a baby bottle and prepare it for our daughter. E accepted it and was able to avoid an IV stick and a potential hospital stay. Jennifer really went above and beyond to ensure that during the few hours E was under her care, she received the best care possible.