Jenn recently cared for a post-partum patient, transferred to 4E ART from CVICU; for placement of an HM3, after developing cardiomyopathy, during pregnancy. Months prior to transfer, the patient had spent an extended period of time in the CVICU. During pregnancy, the patient had been diagnosed with heart failure. The patient was admitted to the ICU during her first trimester and remained there well into her second.

During admission, the patient's heart condition continued to worsen. Ultimately, it was decided the only way to save the baby and the mother's life; was to deliver the baby, via emergency C-section. The patient delivered at 25 weeks, and the newborn was rushed to the NICU at SJCH. When the patient was transferred to 4E ART, Jenn was assigned to be the patient's nurse.

On arrival to the unit, Jenn could sense that something was bothering the patient. Jenn took the time to actively listen to the patient and acknowledge her feelings. The patient discussed, that due to the severity of her situation, the patient had never had the opportunity to hold or even lay eyes on her baby. Jenn was in disbelief. She took it upon herself to ask the primary care team for permission to take the patient to SJCH.

The team agreed, and placed an order, allowing the patient to travel with an RN to the NICU at SJCH. Jenn, stayed well past her shift to wheel the patient to the NICU to bond with her newborn baby. This was the first time the patient was able to see and hold her baby. This heartwarming gesture left the patient in awe.